General
No. Kent Plumbing Services does not add an emergency surcharge, after-hours fee, or weekend premium. Our pricing is based on the work required, regardless of when you call.
Our target response time for most Kent and immediately surrounding area addresses is 45 to 60 minutes from the time you call. Response time for outlying service area communities such as Black Diamond or Lake Morton-Berrydale may be up to 90 minutes.
Yes. All technicians performing plumbing work on your home hold current Washington State plumbing certifications and carry full liability insurance coverage on every job.
We primarily serve residential properties and small commercial buildings. Call us to discuss your specific property and scope.
Kent, Auburn, Black Diamond, Lake Holm, Maple Valley, Shadow Lake, East Hill-Meridian, Algona, Covington, Lake Morton-Berrydale, and Scenic Hill.
Emergency Plumbing
Turn off the main water supply valve immediately — this is the single most critical action. Then call (253) 378-0055. Keep people away from standing water near electrical outlets and move valuables to dry areas if it is safe to do so.
In most Kent-area homes, the main shutoff is near the water meter at the property line, inside the utility room or mechanical closet near where the main line enters the home, or in the crawl space access area. If you cannot locate it, call us and we will guide you by phone.
In most cases, yes. We use acoustic detection and pressure isolation to pinpoint the leak to within a few inches before any concrete is cut. Access is made only at the confirmed leak location — not along an exploratory trench.
Drain & Sewer
Repeat clogs in the same location indicate a buildup issue — grease accumulation, root intrusion, or a structural problem like a belly or partial collapse — that cable clearing alone cannot permanently resolve. A camera inspection identifies the root cause.
If this is the first clog or an isolated blockage, standard cable clearing is usually appropriate. If the clog returns within a few weeks, if the camera shows significant grease or root buildup, or if the main sewer line is running slow throughout the house, hydro jetting is the correct solution.
Yes. Tree roots seek moisture and can enter sewer pipes through any joint gap or crack. In Kent's established neighborhoods, root intrusion into clay tile or older concrete sewer laterals is one of the most common causes of sewer backups we encounter.
Most sewer line repair and replacement work requires a permit through the City of Kent or King County. We handle the permit application process as part of the job — you do not need to manage this separately.
Water Heater & Repiping
Units over 10 to 12 years old are generally better replaced than repaired — the repair cost often approaches replacement value, and the repaired unit remains near end of life. For younger units, the specific failure type determines whether repair is cost-effective. We give you the honest answer after diagnosis.
Polybutylene is a gray plastic pipe used in residential construction from the late 1970s through the mid-1990s. It degrades over time due to chemical reaction with chlorine in municipal water, becoming brittle and prone to failure. Homes in Kent and East Hill with polybutylene supply systems should have them assessed for replacement.
A typical three-bedroom single-story home takes one to two days of active plumbing work. Two-story or larger homes take correspondingly longer. Water is shut off only during the active pipe installation portions of the workday.
Yes. NSF 61-certified PEX pipe is approved for potable water contact and is the standard residential repipe material in Washington State. All PEX we install meets this certification.
Still Have a Question?
Call (253) 378-0055 — our plumbers answer questions directly. No sales scripts, no runaround. If we don't know the answer, we will tell you who does.
Call Now — (253) 378-0055